Shipping Policy
At KAS FASHION LTD, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy explains how we process and ship orders placed on kasfashion.com.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
In periods of high order volume, processing may take slightly longer. Customers will be notified if any significant delay occurs.
2. Shipping Time
Estimated delivery times vary depending on destination:
- United Kingdom: 5–10 business days
- Europe: 5–12 business days
- United States & Canada: 7–14 business days
- Rest of World: 7–20 business days
These timeframes are estimates only and may vary due to customs clearance, carrier delays, or other external factors.
3. Shipping Fees
Shipping costs (if applicable) are calculated and displayed at checkout before payment.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.
Please allow 24–72 hours for tracking information to become active.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
We recommend checking your local customs regulations before placing an order.
6. Shipping Delays
While we aim to deliver orders within the estimated timeframes, delays may occur due to:
- Customs processing
- Carrier delays
- Weather conditions
- Incorrect or incomplete shipping information
KAS FASHION LTD is not responsible for delays caused by external factors beyond our control.
7. Incorrect Shipping Information
Customers are responsible for ensuring that all shipping details are correct at checkout.
If you notice an error in your shipping information, please contact us immediately at:
📧 payment@kasfashion.com
We will attempt to update the order before shipment, but changes cannot be guaranteed once processing has begun.
8. Lost or Missing Packages
If your order has not arrived within the estimated delivery time, please contact us.
We will work with the carrier to investigate the issue and provide a suitable resolution where applicable.
Please note that investigations may require additional processing time depending on the courier.
9. Contact Information
If you have any questions regarding shipping, please contact us:
📧 payment@kasfashion.com
📞 +44 7455400320
KAS FASHION LTD
188 School Road
Walton Highway
Wisbech
Cambridgeshire
United Kingdom
PE14 7DR